Privacy policy

Your privacy is important to us.

Privacy Policy

Last updated: January 28, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Each of the following terms has the meaning assigned to it, regardless of whether they appear in singular or in plural:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Artifakt LLC, a registered incorporation of the State of Washington, registered at 4422 SW 101st Street, Seattle, Washington, 98146-1058.

Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Device means any device that can access the Service including a computer, cell phone or digital tablet.

Person means any individual, partnership, joint venture, corporation, trust, unincorporated organization, government and any of its departments or agencies, or other entity.

Personal Data means any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to GuestSnap, accessible from https://www.guestsnap.com/

You means an individual, a company and its representatives, or any other legal entity and its representatives that is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Your name

Email address

Phone number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other details about your visit.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other details about your visit.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of Cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

We only collect and use your personal information for legitimate purposes, such as when it is reasonably necessary to provide our services to you. Legitimate purposes include but are not limited to the following:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such • as data analysis, identifying usage trends, determining the effectiveness of. our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience. We will not advertise or display on Our social media accounts, without first obtaining Your consent, any content that You upload to our Service or to Your personal, non-commercial, and non-profit social media account(s), if Your upload is for the purpose of using our Service or Your social media accounts) in a personal; non-commercial, and non-profit

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our Company or Service to another entity.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Artifakt LLC and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is stored and/or processed at the Company's operating offices and in any other places where we or our partners, affiliates, and third-party providers maintain facilities. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the state, province, country or other governmental jurisdiction in which you initially provided the information or reside. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this Privacy Policy.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a state, province, country or other governmental jurisdiction unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, navigating to the content you wish to delete, and clicking the delete button. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us, including Your Account. If You do not have an Account, You may contact us to request that We assist in deleting the Personal Data that We have collected about You, including content located on the Account of another Person.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law to another Person or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Additional Disclosures for Australian Privacy Act Compliance (AU)

International Transfers of Personal Information

If the disclosure of your personal information is solely subject to Australian privacy laws, some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. By using our Service, You acknowledge that any such third party engaging in any act or practice that contravenes the Australian Privacy Principles would not be accountable under the Privacy Act. You also acknowledge that, in this instance, You will not be able to seek redress under the Privacy Act.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

The GDPR distinguishes between “Data Controllers,” which are organizations that process personal information for their own purposes, and “Data Processors,” which are organizations that process personal information on behalf of other organizations. We, GuestSnap, a product wholly-owned by Artifakt LLC, which is incorporated at the address provided in our Contact Us section, are a Data Controller with respect to the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We will only collect and use Your personal information when We have a legal right to do so. If We have a legal right to use Your personal information, We will do so lawfully, fairly, and in a transparent manner. If We seek your consent to process your personal information, and You are under 16 years of age, We will seek Your parent or legal guardian’s consent to process Your personal information for that specific purpose.

Our lawful bases depend on the Services You use and how You use them. This means we only collect and use Your information if the following limitations are met:

Consent From You
- This applies if You give Us consent to collect and use Your personal information for a specific purpose. You may withdraw Your consent at any time by contacting Us. However, this withdrawal will not affect any use of Your information that has already taken place. You may consent to providing Your name and contact details for the purpose of entering a giveaway or promotion. While You may withdraw Your entry at any time, this will not affect any selection or judging that has already taken place. If you have any further inquiries about how to withdraw Your consent, please contact Us.
Performance of a Contract or Transaction
- Where You have entered into a contract or transaction with Us, or in order to take preparatory steps prior to Our entering into a contract or transaction with You. For example, if You contact Us with an inquiry, We may require personal information including Your name and contact details in order to respond.
Our Legitimate Interests
- Where we assess it is necessary for Our legitimate interests, such as for Us to provide, operate, improve and communicate Our services. We consider Our legitimate interests to include research and development, understanding Our audience, marketing and promoting Our services, measures taken to operate Our services efficiently, marketing analysis, and measures taken to protect Our legal rights and interests.
Compliance with Law
- In some cases, We may have a legal obligation to use or keep Your personal information. Such cases may include but are not limited to court orders, criminal investigations, government requests, and regulatory obligations. If You have any further inquiries about how We retain personal information in order to comply with the law, please contact Us.

International Transfers Outside of the European Economic Area (EEA)

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, binding corporate rules or other legally accepted means.

Your Rights and Controlling Your Personal Information

Restrict: You have the right to request that We restrict the processing of Your personal information if (i) You are concerned about the accuracy of Your personal information; (ii) You believe Your personal information has been unlawfully processed; (iii) You need Us to maintain the personal information solely for the purpose of a legal claim; or (iv) We are in the process of considering Your objection in relation to processing on the basis of legitimate interests.

Objecting to processing: You have the right to object to processing of Your personal information that is based on Our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides Your interests, rights, and freedoms, in order to proceed with the processing of Your personal information.

Data portability: You may have the right to request a copy of the personal information We hold about You. Where possible, We will provide this information in a reasonable manner, such as through a document available on word processing software. You may also have the right to request that We transfer this personal information to a third party.

Deletion: You may have a right to request that We delete the personal information that We hold about You at any time, and We will take reasonable steps to delete Your personal information from Our current records. If You ask Us to delete Your personal information, We will let You know how the deletion affects Your use of Our website or Services. There may be exceptions to this right for specific legal reasons which, if applicable, We will set out for You in response to Your request. If You terminate or delete Your account, we will delete Your personal information within 30 days of the deletion of Your account. Please be aware that search engines and similar third parties may still retain copies of Your personal information that has been made public at least once, like certain profile information and public comments, even after You have deleted the information from our Services or deactivated your account. If another Person has used our Services to distribute Your personal information, including photos or videos of You, and You would like to remove such information, please contact Us.

Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if You live in California and Your business relationship with Us is primarily for personal, family, or household purposes, You may ask Us about the information We release to other Persons for their marketing purposes.

To make such a request, please contact Us with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email You a list of categories of personal information we revealed to other Persons for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.

Do Not Track

Some browsers have a “Do Not Track” feature that allows You to tell websites that You do not want to have Your online activities tracked. At this time, we do not track online activities. If we begin to track online activities, we will notify You and updated this Privacy Policy accordingly.

We adhere to the standards outlined in this Privacy Policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legal reasons for doing so.

Cookies and Pixels

At all times, You may decline cookies from our site if Your browser permits. Most browsers allow You to activate settings on Your browser to refuse the setting of all or some cookies. Accordingly, Your ability to limit cookies is based only on Your browser’s capabilities. Please refer to the Cookies section of this Privacy Policy for more information.

CCPA-permitted financial incentives

In accordance with Your right to non-discrimination, We may offer You certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services We provide.

Any CCPA-permitted financial incentive We offer will reasonably relate to the value of Your personal information, and We will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires Your prior opt-in consent, which You may revoke at any time.

California Notice of Collection

Within the past 12 months, We have collected the following categories of personal information enumerated in the California Consumer Privacy Act:

Identifiers, such as name, email address, phone number, account name, IP address, and an ID or number assigned to your account.

Customer records, such as billing and shipping address, and credit or debit card data.

Commercial information, such as Services history and purchases.

Personal Data, such as photos or videos You share with Us or post on the Service.

Geolocation data.

For more information on information we collect, including the sources We receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.

Right to Know and Delete

If You are a California resident, You have rights to delete Your personal information that We have collected and know certain information about Our data practices in the previous 12 months. In particular, You have the right to request the following from Us:

The categories of personal information we have collected about You;
The categories of sources from which the personal information was collected;
The categories of personal information about You that We disclosed for a business purpose or sold;
The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
The business or commercial purpose for collecting or selling the personal information; and
The specific pieces of personal information we have collected about You.

To exercise any of these rights, please contact Us.

Shine the Light

If You are a California resident, in addition to the rights discussed above, You have the right to request information from Us regarding the manner in which We share certain personal information as defined by California’s “Shine the Light” with third parties and affiliates for their own direct marketing purposes.

To receive this information, contact Us. Requests must include “California Privacy Rights Request” in the first line of the description and include Your name, street address, city, state, and ZIP code.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. We also do not direct or target our services to anyone under the age of 13. If You are a parent or guardian, You have a right to review or have deleted Your child’s Personal Data, and refuse to permit further collection or use of Your child’s information. If You are aware that Your child or any other person has provided Us with Your child’s Personal Data without Your consent, please contact Us:

Artifakt LLC

4422 SW 101st Street

Seattle, Washington 98146-1058

+1 (206) 486-2331

contact@guestsnap.com

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will take any steps reasonably necessary to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your governmental jurisdiction requires consent from a parent or guardian, We may require Your parent or guardian's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our website, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.